Knovli help

From the sign-in screen tap Sign up, then pick the option that fits you:

• I’m 13 or older — register myself — enter your email and a password.
• I’m joining a class — I have a class code — use the code your teacher gave you.
• I’m a parent registering my child (under 13) — set up a child account with parental consent.

Adults registering with email will get a verification email to confirm the address before starting.

Yes. On the Sign in screen, use Continue with Google, Continue with Microsoft, or Continue with Apple and follow the popup. You can also sign in with your email or username and password.

Your teacher gives you a class code (and a username). On the sign-in screen enter your username and password. If you forget your password, ask your teacher to reset it for you — class accounts are managed by your teacher, not by email.

On the Sign in screen tap Forgot password? and enter your email — we’ll send a reset link. (This works for accounts made with email + password. If you signed in with Google/Apple/Microsoft, reset your password with that provider. Class-code student accounts are reset by the teacher.)

Check your spam/junk folder first. On the “Verify your email” screen you can resend the message, then click the Verify email button inside it. Signed up with the wrong address? Sign out and register again with the correct email.

Yes — if you open Mind Match Education without signing in you’ll browse as a guest and can explore Community Decks. Most other areas show a 🔒 lock until you sign in. Any studying you do as a guest isn’t saved, so tap Sign up free to keep your progress.

Open the slide-out menu (☰ top-left). At the top are Home, Schoolhouse, and Badges. Under Learn you’ll find My Content, Community Decks, and Curated Content. Under Play are 1vWorld, 1v1, Group Play, and Daily Quiz. Your Home dashboard also has cards that jump to each of these.

Tap Sign out in the top bar. To switch accounts, sign out and then sign back in as someone else.

Knovli Learn is our own writing on how to study well — practical guides on building a deck that actually sticks, when flashcards beat multiple choice, and how mastery works in Knovli.

You will find it in the sidebar under Knovli Atlas. Articles open inside the app, and any deck mentioned in an article opens straight into Knovli so you can try the idea immediately.

1. Open the menu and tap My Content.
2. Tap + Create flashcard deck.
3. Give the deck a name, then fill in each term and its definition (you can keep adding rows).
4. Choose who can see it (Private, My classmates, or Public) and optionally put it in a folder.
5. Save — your deck now shows in My Content, ready to study.

In My Content, open the deck you own and choose Edit. You can rename it, add or remove term/definition rows, change its folder, and change who can see it. Save when you’re done. (You can only edit decks you created — copy someone else’s first to make your own version.)

You choose when you create or edit a deck:

• 🔒 Private — only me
• 🎓 My classmates — visible inside any class I’m in
• 🌐 Public — anyone can see this deck (it can appear in Community Decks)

Yes. In My Content use + New folder to make a folder, then put decks in it while creating or editing them. Folders keep related decks (a unit, a subject, a class) together.

Open a deck and tap Study to pick a mode:

• 📚 Flashcards — swipe through term/definition cards and mark what you know.
• 🎯 Multiple Choice — pick the right definition for each term.
• ⚡ Speed Quiz — answer as many as you can before the timer runs out.
• 🧩 Vocab Maze — collect clues and power-ups, dodge ghosts, then spell the word.

While you study Flashcards you can mark each term as known or still learning. Mind Match Education remembers this for your account, so next time you can focus on the terms you haven’t mastered yet. (As a guest this only lasts for the session — sign in to save it.)

Yes. On the study screen use the filter chips (like All or ⭐ Important, and type chips) to narrow down which terms you practice before you start a mode.

Your Home dashboard shows a 🔥 Daily Streak (days in a row you’ve studied), ⚡ XP this week (points earned from studying and playing), and your 🏆 Current rank. They’re a fun way to keep your momentum — study a little each day to grow them.

Your teacher can set a goal for the class — study twenty minutes a day on five days a week, or finish a particular deck by a date — and say what you earn for meeting it.

Open Your progress, or your class page, to see what is being asked, how close you are, and what it is worth. Knovli measures it for you and tells you when you have earned it.

It depends what it is. A badge is simply yours to keep.

A homework pass or extra credit is your teacher’s to honour, so you hand it in however they ask: print it and give them the paper, or send it to them with a note saying what you would like to use it for. They mark it redeemed, and you will see that on your side too.

A printed reward only counts while it is unredeemed — the app is what decides, so you cannot use the same one twice.

Open the deck and look for Quality Check in the deck actions list on the right. It shows the score out of 100 and opens an explanation of what was measured.

On a deck you own, you also get a panel under the deck title listing exactly what cost you points and which cards to look at — for example, the cards whose answers run long or that ask for more than one thing at once.

The quickest wins are usually: split any card that asks for two things, shorten answers to a single sentence, and remove blank or duplicated cards. The full reasoning is in How to Build an Effective Flashcard Deck in Knovli Learn.

Because you have been getting them wrong — and that is deliberate.

When a mastery quiz mixes in terms from earlier lessons, Knovli does not pick them at random. Terms you have missed come round far more often than terms you keep getting right, so your review time goes where it is actually needed.

It also lets go. Once you have answered a term correctly a few times in a row, it quietly steps back out of the rotation to make room for the ones still giving you trouble. Seeing a term repeatedly is a sign the system noticed, not a sign it is stuck.

A card is Proven once you have got it right in two different kinds of practice — for example recognising it in Multiple Choice, and then recalling it in Type the Answer.

Getting the same card right ten times in one mode does not make it Proven. Recognising something, producing it from memory, connecting it to its meaning, using it in a situation and explaining it in your own words are five separate kinds of knowing, and being good at one of them is not the same as knowing the card. That is the whole idea: don’t just study it, prove you know it.

Your deck pages show how much of each deck is Proven, and your progress page shows it across your whole library.

No — and it is normal for the two numbers on a deck to differ.

Mastered is yours. It is the cards you have marked as known, and you can change it whenever you like.

Proven is Knovli’s. It is worked out from how you have actually answered, so it is not something you can set. A card you have ticked as Mastered can still be un-Proven if you have only ever practised it one way.

A study mode with no options to pick from: you get the definition, an empty box, and nothing to choose between.

Producing a term from memory is much harder than recognising one in a list, which is exactly why it is worth doing — it is the mode that tells you whether you really know a deck or merely recognise it.

Spelling is graded kindly. A near miss comes back as “so close — check your spelling” and lets you try again, rather than being marked wrong. Capital letters, extra spaces, a leading “the”, full stops in an initialism and most accents are all forgiven.

A grid of terms on one side and a shuffled grid of meanings on the other. Tap a term, then tap what it means.

It is a third kind of knowing: not picking one answer out of four, and not producing it from nothing, but seeing which things go together. Rounds are five pairs at a time.

Only your first attempt on a card counts. In a matching grid every wrong tap removes an option, so if completing the grid were enough, tapping at random would be enough. For the same reason the last pair in a round earns nothing — with one term and one meaning left there is nothing to choose between.

Because getting something right once is not the same as still knowing it in a fortnight.

When you answer a card correctly, Knovli schedules it to come back — first after a day, then three days, then a week, then two weeks. Each time you get it right, the next gap gets longer. Miss it and it steps back one, so it comes round sooner.

Anything due today appears in Today’s Plan on your dashboard. It is usually a short session, and it is the cheapest way there is to keep a deck you have already learned.

Yes, and you set it per deck. Open a deck and use How well do you want to know it? beside the Proven badge.

• Quick — a card counts once you have got it right in any one way.
• Standard — the normal setting. Right in two different ways.
• Rigorous — three different ways, and then the card again days later when it comes back for review.

Changing it re-scores the deck straight away. It does not erase anything you have already done — the same answers are simply measured against a different bar, so the percentage can go up or down. Knovli also asks you this when you set a date to master a deck by.

No, not on that deck. When a teacher assigns a deck they can say how well it has to be known, and that setting is theirs to change — the deck shows which one they picked instead of the chooser.

It applies to the whole deck, not only to the assignment, so the Proven figure you see is the same one your teacher sees. Decks you added yourself are still yours to set.

Yes, per deck, and it is a separate setting from the bar. Beside the Proven badge, Which kinds must count? lets you require that a particular kind of practice is one of the ways a card was proved:

• Any kinds of practice — the default. Nothing extra is required.
• Typing it out must be one of them
• Matching must be one of them
• Using it in a situation must be one of them
• Explaining it yourself must be one of them
• Both typing and matching, or both typing and using it

It is added to the bar, never swapped for it. “Standard, and typing has to be one of them” still wants two different ways — so tightening this can only ever make a deck harder, never easier.

Knovli will not let you ask for something impossible. Flashcards cannot be required, because you mark your own answer there, so it never counts as proof.

A study mode built out of short situations rather than definitions. You get a few sentences describing something happening, and the answer is what you would do — not what the word means.

Knowing a definition and knowing when a thing applies are not the same skill, which is why this counts as its own kind of knowing towards Proven.

The situations are drafted from the deck’s own cards, and whoever owns the deck reads and approves each one before anybody studies it — so nothing reaches you unchecked. If a deck has no approved situations yet, the mode simply is not offered on it.

You explain a card in your own words, in a box, in whatever sentences you like. There is no right wording to guess at.

Your answer is read and marked as got it, nearly or not yet, with a line saying what was missing. Only got it counts towards Proven, and explaining a card is its own kind of knowing — the hardest one, because nothing is there to recognise.

Keep it under about a page. If you have written a great deal more than the card needs, you will be asked to shorten it.

It is off unless someone switches it on for a deck — see the next answer.

Say It Your Way has to be turned on for each deck. On your own decks that is your choice; on a deck your teacher assigned, it is theirs.

It works this way because your answer is read for you rather than matched against a stored one, and that has a running cost. So it is opt-in per deck, and your plan includes a set number of written answers each month. When you reach the number, every other mode carries on exactly as before — only the written answers pause, and they come back at your next renewal.

There is also a gentle daily limit, so a long evening cannot spend a whole month’s worth in one sitting. If you hit it, it says so and asks you to come back tomorrow.

Under Play in the menu you can turn your studying into games:

• 🌍 1vWorld — play solo against the world.
• ⚔️ 1v1 — challenge another player head-to-head.
• 👥 Group Play — a live class-style game everyone joins together.
• 📰 Daily Quiz — a school-safe current-events quiz (ages 13+).

Open 1v1 to play head-to-head. When someone challenges you, it shows up under Active Challenges on your Home screen so you can jump in and answer.

Open Group Play to join a live game with a code, or to host one. If you’re in a class, your teacher may control whether hosting is turned on — when it’s off you can still join a game, just not start one.

The Daily Quiz is a short, school-safe current-events quiz. It’s meant for ages 13 and up, and a teacher or district can turn it off for a class. If you don’t see it, that’s why.

Knovli Atlas is a world map that fills in as you learn it. Every country starts blank and lights up as you get it right, so the map itself is your progress.

Open it from the menu under Explore, or from the Learn row on your Home screen.

A country has to be right four times, across at least two different modes. Knowing where Chile is and knowing its flag are not the same knowledge, so both count — and neither one alone is enough.

Colours on the map show where you are: Learning, then Familiar, then Mastered. Countries you have not tried yet stay blank.

Seven modes, all drawing on the same map:

• Map Hunt — find a country on the map by name.
• Flag Match — whose flag is this?
• Capital Clash — name the capital.
• Border Blitz — pick every country that borders another.
• World Sprint — as many as you can in 60 seconds.
• Geography Maze — travel from one country to another through countries that touch, in as few steps as possible.
• Where in the World? — a mystery country. Ask yes/no questions to narrow it down, then name it.

Yes — some countries open into their own map. Tap the United States and it breaks into all 51 states, which you can learn and master exactly the same way.

Everything renames itself around wherever you are, so the header reads "How much of the United States do you know?" and the games become United States Sprint and Where in the United States?

When you play 1 Player, you choose between two tabs on the format screen:

• Practice — play at your own pace and earn XP. Your rating never changes.
• Ranked — you are rated against everyone who played the same quiz, so your 1vWorld rating goes up or down with how you did.

Practice is always the default, and games started from Popular or Featured Games are Practice. Your rating only moves when you pick Ranked yourself.

In 1v1, only Public Arena matches change your rating. Games with friends, rematches and private challenges stay casual.

The Leaderboards sit under the game modes on the Play screen. Tap View all for the full list.

• 1 Player ranks by the XP you earned from 1 Player games — this week, this month or all time.
• 1v1 ranks by your current 1v1 rating, with your rank, win-loss record and win rate.
• 1vWorld ranks by your current 1vWorld rating.

You join the 1v1 and 1vWorld boards once you have finished your first few placement games. Your own place is always shown, even when you are not near the top.

Student accounts appear on these boards as an anonymous player, never by name.

Every signed-in player earns XP from a Group Play game — more for accuracy, plus a bonus for finishing 1st or in the top 3. The game score that decides who wins is separate from that XP.

When the game ends you see where you finished, how many you got right and what you earned, and in a team game how your team placed. Your Progress page keeps your Group Play record: games, Group XP, accuracy, top finishes and team wins.

Group Play never changes your 1v1 or 1vWorld rating. Guests who join without an account do not earn XP.

A teacher hosting for a class picks that class on the setup page. If the teacher turns on the class Group Play leaderboard (Classes → Edit Class → Flashcards & Gameplay), students see it under Leaderboards → My class: Group XP, accuracy and games, for this week, this month and all time. It is off unless the teacher turns it on.

A challenge is a stretch of days with something to achieve in it — playing on five separate days, say, or clearing a minutes bar, or keeping a run going.

Meet it and the badge is awarded automatically: there is nothing to claim and nothing to submit. The one or two worth acting on show on the Play dashboard, and Challenges lists every live one with how far along you are and how long is left.

Popular Games is measured: the deck-and-format pairings people are genuinely playing right now.

Featured Games is hand-picked.

They look the same and start the same way — one tap — so the only difference is how the list was chosen.

From the Play dashboard you can pick the source yourself: your own decks, Explore, or a class you are in. Choose the deck, then the format.

Whatever you play counts towards the same progress and the same leaderboards, so nothing is wasted by choosing one route over another.

In Season is the collection Knovli is featuring at the moment: a handful of quizzes gathered around one subject, with challenges attached that are open only while the collection is running.

It is somewhere to look when you do not already know what you want to study. You will find it on the homepage, above the Play band.

No. When the season ends the challenge closes, so nobody new can start it — but a badge you have already earned stays on your profile permanently.

Yes. The quizzes stay in Explore like any others, and anything you play still counts towards your progress and the leaderboards.

It is only the limited challenges attached to them that close.

No. Trending is measured — it is what people are genuinely playing right now.

In Season is chosen deliberately, and brings limited-time challenges of its own.

Community Decks (under Learn) are flashcard decks that other users have shared publicly. Search for a topic to find decks made by the community — you can even browse these as a guest before signing in.

Curated Content is our organized library of study material grouped by subject and topic. Open it from the menu or the Browse Curated Content card on Home. Some curated content is part of a paid plan.

When you open a Community or Curated deck, use the Copy option to save your own editable version into My Content. You’ll see a “Copied to My Decks” confirmation. Your free plan may limit how many cards a copied deck can have.

Yes. In Community Decks there’s a Blocked creators control so you can stop seeing decks from someone whose content you’d rather not browse.

Knovli scores every public deck out of 100 against the rules in our own guide, How to Build an Effective Flashcard Deck. The check looks at how the deck is built: whether it has a workable number of cards, whether answers stay short, whether each card tests a single idea, whether questions are specific, and whether any cards are blank or repeated.

A deck earns the Quality Check badge when it scores 85 or above, has at least 20 cards, and has no blank or duplicate cards. About half of Knovli’s public decks meet that bar.

The badge is automatic. It never reads the deck for accuracy — it cannot tell you whether a date is right or a definition is true.

They answer two different questions.

Quality Check is automatic. A computer checks how the deck is put together — card count, answer length, one idea per card, no blanks or repeats. It is fast and it is applied to every deck, but it never judges whether the content is correct.

Knovli Curated Content is a person. A subject-matter Content Expert has read the material and approved it. That is a judgement about accuracy and suitability, which no automated check can make.

A deck can carry either badge, both, or neither.

Schoolhouse (in the menu) is where teachers manage classes. From there you can create a class, add students, assign study decks, and control class settings. Students see the decks you assign under My Content → From my classes.

Create a class in Schoolhouse, then share the class code with your students. When they sign up they choose “I’m joining a class — I have a class code” and enter it. Their assigned decks and progress then flow into your class.

From Schoolhouse you can assign one of your decks to a class. Assigned decks appear for students under My Content → From my classes, and an assignment is marked complete once a student has studied it.

Yes. Class settings in Schoolhouse let you control whether students can host Group Play and whether the Daily Quiz is available. Turning hosting off still lets students join a game you start — it just prevents them from hosting their own.

Open the class and use + New goal in the Goals & rewards panel. A goal is a date window, one or more things to achieve, who it is for (the whole class, chosen periods, or named students) and what they earn.

A goal can repeat — twice a term, say — run with no end date, and award either the moment it is met or when the goal closes. Knovli measures and awards it on its own.

Click the goal on the class page to see everyone it is for and who has earned it, with a Redeemed button beside each one. There is also an Awards earned panel that groups everything by award, which answers “who has a homework pass?” directly.

If a student asks to use one and you would rather not this time, Not this time gives it back to them — it does not burn the reward they earned.

You can edit its name, what it earns and its end date, and you can end it early: anyone who has already met it keeps their reward, anything held until the goal closed is handed over, and nobody new can earn it.

What has to be DONE cannot be changed part-way through — moving the bar would be unfair to a student already close to the old one. End it and set a new one instead.

Deleting a goal does not delete rewards students have already earned from it.

Yes, on a mastery plan. When you assign one, How well must they know it? sets how much proof each card needs before it counts as Proven.

• Quick — right once, in any one way.
• Standard — right in two different ways.
• Rigorous — three different ways, and the card again days later when it comes back for review.

Pick one and your students cannot lower it for that deck, so the Proven figure you see is the figure they see. The deck shows them which bar you chose instead of the chooser.

Leave it on Let each student choose and nothing changes — each student sets their own bar, deck by deck, which is what happens on any deck you have not set.

Yes. On a mastery plan, Which kinds of practice must count? sits beside the bar and works on its own — you can leave the bar on Let each student choose and still say that typing a card out has to be one of the ways it was proved.

Recognising a word in a list, producing it from memory, matching it to its meaning, using it in a situation and explaining it in your own words are five different kinds of knowing. This says which of them a card must include; the bar says how many. They stack, so requiring typing on top of Standard means two different ways, one of which is typing — it can never make the deck easier.

Leave it on Any kinds of practice and nothing changes.

Yes. On a mastery assignment, tick Allow written answers and the deck each student receives will offer Say It Your Way.

You can also set it once for a whole class, so every assignment you build for that class starts with it on. Changing the class default does not reach back into assignments you have already sent.

It is off by default, and deliberately so: a written answer is read for the student rather than matched against a stored answer, and each plan includes a set number per month. Leaving it off costs you nothing and changes nothing about the rest of the deck.

One thing worth knowing: if a student copies a deck into their own library, the written answers setting does not travel with the copy. You allowed it for the deck you assigned, not for every copy anyone makes of it.

Open 💳 Plans & pricing (bottom of the menu) to see the options. Upgrading unlocks more flashcard decks, more plays per month, no ads, and the full Curated Content library. The free tier includes a limited number of plays each month.

The free tier includes a deck number of plays per month. Once you reach it, you’ll see an upgrade prompt with a See plans → button. You can wait until next month’s plays reset, or upgrade for unlimited plays.

If you subscribed inside the app on iPhone or Android, open Plans & pricing and tap Restore purchases. Still stuck? Reach out from the Contact link and we’ll help sort it out.

Open your profile by tapping your name at the top of the slide-out menu. From there you can update your display name and choose or upload an avatar.

Use the theme toggle (moon/sun) in the top bar to switch between light and dark. Your choice is remembered on this device.

Tap the bell in the top bar to Enable notifications on this device. Once enabled you can get study reminders and other alerts, and the bell shows a badge when something’s new.

On the website, when a store version is available you’ll see a Get the Mind Match Education app banner with an App Store or Google Play button. You can also add the website to your home screen from your browser’s share/menu for an app-like experience.

Tap Help in the slide-out menu (or in the page footer) to open this Help Center any time. If you can’t find an answer here, use the Contact link and we’ll get back to you.